Specifically tailored around your company’s needs support is probably the most important ingredient in the smooth running of any I.T infrastructure.
Our Support agreements range from support for single computer systems to multi- user networks running various software packages connecting to remote sites.
With response times down to as little as one hour, we guarantee to give you, the customer peace of mind. If a problem arises it can be resolved quickly and efficiently, either on site, remotely or simply on the telephone. Supporting you when you need it.
As technology improves and advances, so do the options for supporting and monitoring networks. Now it is possible to monitor, maintain and support multiple computers inside a corporate network from a remote location.
Many of our clients with support agreements have taken advantage of remote support services where we are able to remotely monitor all systems including individual user desktop computers. This allows for unsurpassed flexibility and near real-time problem determination and solving.